Monday, July 22, 2013

The "Q" Gene

"People get annoyed waiting for their turn in a queue but everyones turn comes" (by Robert D Dangoor)

Hi Everyone,

Take a group of people to a busy temple like Siddhivinayak and you will see that all of them will wait in a line for their turn for the 'darshan'. Now take the same set of people to a bus stop, a cinema hall ticket counter, a railway ticket counter etc, they will be ready to kill each other to be the first one to get their work done. Strange, right? But that’s how all of us behave, or I should say most of us behave.

We, in our country, have patience for everything in the world but not standing in a 'Queue'. We always want to be the first to be serviced in the horde of people, which is supposed to be a queue. We will even walk over people to be the first. In the religious establishments we become the most disciplined people in the world because we feel that there we are being watched by God and therefore better be disciplined. Many people also maintain queue in religious establishments out of respect for the place and God.

So if we can maintain queue there why can’t we maintain queue at other places. What's so difficult about it. I was once at a ticket counter at a railway station and one person seemed to be in such a hurry that he moved out of the queue and directly went to the counter. People shouted for him to get back in the queue but he did not listen. The people who were coming to join the queue also went directly at the counter and in a matter of few seconds it was pure chaos. Finally a constable had to come and maintain order. He stayed there for some time and as soon as he was away the same thing happened again. We need someone with a stick over our head to remain in queue

Sadly things would get done quickly if done sequentially in a queue. For example the person giving tickets at the counter will be less stressed and hence work more efficiently if people do not crowd at his window. We seriously need to develop this gene in ourselves because; just due to few individuals all of the people in the queue suffer. And subsequently people who want to maintain the line are forced to break that line because they will never get their work done if they remain standing in the queue.

Many people argue that they were getting late and hence they did not remain n queue. And who is to blame for getting late. We start justifying immediately but we should realize that 99.99% of the time no one but we ourselves are to blame for being late. We may justify all we want but in the end we were responsible for getting late and then disturbing the order. Only 0.01% cases constitute the unavoidable circumstances.

So as individuals this is something we all can easily implement and bring in practice. Let’s wake that dormant Q gene in ourselves. Let’s be part of the SOLUTION. Let’s be part of the Q and not the PROBLEM Qless creates.

Thanks,
Genie Signing off
email: arunesh.genie@gmail.com